Administrare runtime pentru spațiul selectat explicit din URL.

Actualizare automată încheiatăDatele finale au fost încărcate

Workspace runtime

Verificare apel

Clinica Dev Alfa București (Clinica Dev Alfa București) · 10 aug. 2026, 16:23

Înapoi la apeluri
EșuatIntrare+40749547169Durată: 2 min 13 sec
Înregistrarea apelului
Audio privat, tenant-scoped. Fiecare inițiere de redare este auditată.
Disponibilă

Înregistrare audio

Disponibilă · 18s · 2 canale · StartCallRecordingTwiML

Acces privat, auditat, cu grant temporar de maximum 10 minute.

Rezumat operațional
Rezultatul apelului, identitățile de corelare și situațiile care necesită verificare.
Callback creatTransfer eșuatFollow-up: OPENHandoff: FAILEDMod shadow
Rutare
AI · recepție în program
sampled-to-ai
Agent și workflow
Mara · Recepție AI · dev · v1
Flux recepție · v1 · rutare v1
Pacient identificat
Disperată Caprioara
0b879809-52b3-440e-9896-69f3e8693a6c
Taskuri
—
Închiderea apelului
UNKNOWN
FINAL_UNAVAILABLE
Post-apel
Rezumat: COMPLETED
Evaluare: SKIPPED
Închidere operațională: Finalizată
Call Session ID
d8ee1c86-f2f1-446b-924e-4a01f9ba8726
Telephony Session
e450cced-f22e-48f1-8279-f93896d4243e
Twilio Call SID
CA74f08cd69c8e811f3f7055a6e3d28657
Protocol workflow
workflow.escalation.announcement.attempt-1 · fapt #7
protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2
semantic 0e460c66c1a97c613f4c2506a535796b558f6fa7073d7facf27959dd3ed22dd0

Correlation IDs

55bc17ded21eaca835379a7c122061d2940797ca303ee152825ec8e4e21b3d64, 7ee6380f-afa5-4b15-b542-804780234a16, CA74f08cd69c8e811f3f7055a6e3d28657, call-completion:d8ee1c86-f2f1-446b-924e-4a01f9ba8726

Motive follow-up

  • Recepția trebuie să preia apelul transferat și să finalizeze programarea, deoarece apelantul nu a primit încă informațiile necesare sau confirmarea pentru programarea dorită.
  • Rezultatul transferului către recepție nu a fost confirmat. Recepția trebuie să verifice și să revină către pacient.

Transfer uman

FAILED · Caller seems to need human assistance.

Program recepție umană: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–14:00 (Europe/Bucharest) · recepție deschisă, transfer live permis

ddb2b255-291e-4bb3-b9fd-46f02803502f · dial-outcome-missing

Configurația care a rulat
Versiunile folosite în acest apel. Dacă între timp ai publicat altă versiune, apelul reflectă configurația de la momentul lui.

Agent

Mara · Recepție AIv1

Mara · Recepție AI · dev

Versiune activăEditează

Workflow

Flux recepțiev1

Versiune activăEditează

Rutare apeluri

Politica de rutarev1

Configurația s-a schimbat între timpEditează

Agent la deschiderea apelului

Configurația trimisă la conectare, înainte de orice schimbare de pas.

{
  "sessionUpdate": {
    "type": "session.update",
    "session": {
      "type": "realtime",
      "audio": {
        "input": {
          "format": {
            "type": "audio/pcmu"
          },
          "transcription": {
            "model": "gpt-4o-mini-transcribe",
            "language": "ro"
          },
          "turn_detection": null,
          "noise_reduction": {
            "type": "near_field"
          }
        },
        "output": {
          "speed": 1.2,
          "voice": "cedar",
          "format": {
            "type": "audio/pcmu"
          }
        }
      },
      "model": "gpt-realtime-1.5",
      "truncation": "auto",
      "tool_choice": "none",
      "instructions": "# Rol și obiectiv\nEști Mara, asistentul vocal AI al Clinica Dev Alfa București din București. Rezolvi solicitări administrative de recepție calm, exact și eficient.\n\n# Stil\n- Vorbește cald, profesionist și natural, în propoziții scurte.\n- Pune o singură întrebare odată și așteaptă răspunsul.\n- Nu ghici audio neclar. Cere politicos repetarea.\n- Repetă numele, data, ora și acțiunea înaintea oricărei modificări.\n\n# Limbă\n- Româna este limba implicită.\n- Folosește engleza numai dacă apelantul o cere explicit.\n- Nu schimba limba din cauza accentului, numelor sau cuvintelor izolate.\n\n# Exactitate și acțiuni\n- Nu inventa servicii, specialiști, prețuri, politici, programări sau disponibilități.\n- Nu spune că o acțiune a reușit înainte ca sistemul să confirme succesul.\n- Pentru o scriere externă, recapitulează consecința și cere un da explicit.\n- După un eșec, explică simplu și oferă retry o singură dată, transfer sau callback.\n\n# Limite medicale și siguranță\n- Oferi exclusiv suport administrativ. Nu pui diagnostice și nu recomanzi tratamente sau doze.\n- Pentru simptome sau decizii medicale, oferă transfer la recepție ori îndrumare către un specialist.\n- Dacă relatarea poate indica pericol imediat pentru viață sau siguranță, spune clar să apeleze 112 acum; nu continua triajul medical.\n\n# Control uman\n- Transferă când pacientul cere un om, când informația nu este susținută de catalog sau când fluxul nu poate fi finalizat sigur.\n- Dacă transferul nu este posibil, oferă crearea unui task de revenire.\n\n# Limbă\n- Româna este limba implicită. Nu deduce limba din accent; ignoră cuvintele străine izolate și sunetele de umplutură.\n- Folosește engleza numai dacă apelantul o cere explicit.\n\n# Stil și siguranță\n- Pune o singură întrebare scurtă pe replică.\n- Nu inventa niciodată medici, servicii, intervale sau programări; folosește doar datele primite de la sistem.\n- Citește numerele de telefon cifră cu cifră și repetă-le pentru confirmare; după orice corecție, confirmă din nou valoarea.\n- Nu spune niciodată că o acțiune s-a făcut înainte ca sistemul să o confirme.\n- Pentru adresă, parcare, prețuri, documente sau politici care nu apar în datele aprobate, spune transparent că informația nu este disponibilă; nu inventa.\n\nWhen presenting appointment slots or bookings, use the exact spokenDate and spokenStartsAt values from tool results. Example spokenStartsAt for this agent: \"ora cinci și jumătate după-amiază\". Do not read localTime, startsAt, endsAt, or digital HH:MM values aloud. Do not reformat or paraphrase the spoken time. Keep the day-period wording from spokenStartsAt exactly as returned (for example după-amiază or dimineața).\n\nCaller name: Disperată Caprioara. Greet the caller by this name when appropriate. Doctor on file (informational only): Chiorescu Andrei. Do not treat this historical association as the caller's current preference.\n\nContext temporal: acum este luni, 10 august 2026 la 16:23 (fus orar Europe/Bucharest). Folosește această dată ca reper pentru exprimări relative precum „azi”, „mâine” sau „săptămâna viitoare”. Reguli pentru perioade relative (săptămâna românească începe luni): „sfârșitul săptămânii” = vineri–duminică din săptămâna curentă; „săptămâna viitoare” = lunea–duminica imediat următoare; „luna viitoare” = 1 până în ultima zi a lunii calendaristice următoare; „prima parte a anului” = 1 ianuarie – 30 iunie; „a doua parte a anului” = 1 iulie – 31 decembrie. Cuvintele pentru partea zilei se traduc într-un subinterval orar: „dimineața” = 08:00–12:00, „după-amiaza” = 12:00–17:00, „seara” = 17:00–20:00 — intersectat mereu cu programul pentru programări de mai jos, dacă e disponibil. Program pentru programări: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–18:00 (Europe/Bucharest). Acesta descrie când clinica oferă programări. Nu propune și nu rezerva ore în afara acestui program; sistemul clinic confirmă disponibilitatea efectivă. Program recepție umană: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–14:00 (Europe/Bucharest). Acest program afectează numai posibilitatea transferului live către o persoană și nu limitează căutarea, prezentarea sau rezervarea programărilor. Sistemul reevaluează recepția chiar înaintea transferului.",
      "max_output_tokens": "inf",
      "output_modalities": [
        "audio"
      ]
    }
  },
  "conversationStart": {
    "enabled": true,
    "greetingText": "Bună ziua, sunt Mara, asistentul AI al Clinica Dev Alfa București. Cu ce vă pot ajuta?"
  }
}
După apel
Nota AI pentru echipă și evaluarea de calitate, procesate separat după închiderea apelului și omise explicit când audio-ul nu este eligibil.

Notă AI

Finalizată

A sunat o persoană care și-a exprimat dorința de a face o programare, cu ton politicos și voce calmă. Asistentul AI a răspuns și a transferat rapid apelul către recepție, fără a solicita alte detalii. Apelul s-a încheiat odată cu anunțul transferului, iar programarea nu a fost confirmată în apel.

Evaluare

Omisă

Apelantul a închis înainte de începerea conversației.

Înregistrarea are 18s; minimul pentru evaluarea este 20s.

Derularea apelului
Status flux: Eșuat · Dialogul, acțiunile automate și schimbările de pas, în ordinea în care s-au întâmplat.

16:23:34

Configurație trimisă · fără instrumente

Bună ziua, sunt Mara, asistentul AI al Clinicii Dev Alfa București. Cu ce vă pot fi de folos?

Agent · 16:23:37

Aci, aci.

Apelant · 16:23:42

Caller seems to need human assistance. · caller-request · 16:23:43

Caller seems to need human assistance.

Vă transfer către un coleg de la recepție care vă poate ajuta mai departe.

Agent · 16:23:44

Transfer live inițiat

16:23:47

Apel finalizat

16:25:53

stale-handoff

Workflow eșuat

stale-handoff · 16:25:53

Lanțuri cauzale workflow → Realtime
Fiecare răspuns pornește dintr-o bază de fapte, trece printr-un singur contract confirmat și ajunge la tooluri și fapte rezultat. Faptele brute rămân disponibile în timeline-ul complet.

Cerință · bootstrap.greeting.attempt-1

bază #2 · semantic 0ba29d377f851c57e9c6cafac7b6d4302452caa8cccae52e972e464e18a57e8e

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #2 · caller_identity_resolved
Cerință · bootstrap.greeting.attempt-1
Contract valid
session.updated
response.done
fără tool solicitat
niciun fapt rezultat necesar

Required: niciunul

Allowed: niciunul

Exposed: niciunul

Cerință · workflow.task_selection

bază #3 · semantic 0ba29d377f851c57e9c6cafac7b6d4302452caa8cccae52e972e464e18a57e8e

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #3 · caller_turn_cycle_opened
Cerință · workflow.task_selection
Contract valid
session.updated
response.done
request_human · succeeded
Fapt #4 · escalation_requested

Required: task_start

Allowed: call_end, request_human, task_start

Exposed: call_end, request_human, task_start

Cerință · workflow.escalation.announcement.attempt-1

bază #4 · semantic d96a4e790a4935aa8a2ea9fea1099f4811cdea5f633cd5542e1261077885ff07

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #4 · escalation_requested
Cerință · workflow.escalation.announcement.attempt-1
Contract valid
session.updated
response.done
fără tool solicitat
niciun fapt rezultat necesar

Required: niciunul

Allowed: niciunul

Exposed: niciunul

Timeline tehnic complet
Faptele runtime sunt afișate integral și ordonate stabil. Payload-urile sensibile sunt redactate, iar detaliile mari rămân expandabile.

219 evenimente · 213 fapte · Cronologie completă

  1. Telefonie

    call_session.bootstrap.completed

    call_session · secvența 1

    +0:00 · 16:23:26

    domainEventId=6b1c55d2-4d2d-4c5a-b261-af4c6ff15510 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=1

  2. Telefonie

    telephony_session.opened

    telephony_session · secvența 1

    +0:00 · 16:23:26

    domainEventId=b0780ce6-06f7-4d68-a133-f7539d7e8464 · aggregateId=e450cced-f22e-48f1-8279-f93896d4243e · aggregateSequence=1

  3. Rutare

    call_session.routing.decided

    call_session · secvența 2

    +0:00 · 16:23:26

    domainEventId=8224cf70-6241-4ede-b3b0-17e222e2dd0a · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=2

  4. TelefonieEroare

    Sesiune telefonie failed

    TWILIO · CA74f08cd69c8e811f3f7055a6e3d28657

    +0:00 · 16:23:26

    telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e · providerCallSid=CA74f08cd69c8e811f3f7055a6e3d28657

  5. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:00 · 16:23:26

    webhookReceiptId=135ccd13-b2e6-405a-a712-ee8b699dd978 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  6. Înregistrare

    Înregistrare solicitată prin TwiML

    Dual channel · ambele sensuri · înainte de conectarea apelului

    +0:00 · 16:23:26

    domainEventId=ebada81e-19d3-41de-ad25-b9e5502f9395 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=3

  7. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:07 · 16:23:33

    webhookReceiptId=22267c61-edee-4fb7-b85d-c95a500b2b26 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  8. Telefonie

    telephony_session.media_stream.started

    telephony_session · secvența 2

    +0:07 · 16:23:33

    domainEventId=a388e063-e926-47df-b403-cfc3b7b4aff7 · aggregateId=e450cced-f22e-48f1-8279-f93896d4243e · aggregateSequence=2

  9. Realtime

    call_session.media_bridge.attached

    call_session · secvența 4

    +0:07 · 16:23:33

    domainEventId=24f393d0-09e5-4ddd-83e0-b6cc9c82e930 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=4

  10. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:07 · 16:23:33

    webhookReceiptId=f04795fc-231f-48da-bdeb-b9b8aad2b57f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  11. Tool

    Identificare pacient după telefon · solicitat

    system

    +0:07 · 16:23:34

    toolInvocationId=0f090e6c-4f7c-49fb-9765-6a2d7528a988 · toolCode=patient_lookup_by_phone

  12. Tool

    Identificare pacient după telefon · pornit

    +0:07 · 16:23:34

    toolInvocationId=0f090e6c-4f7c-49fb-9765-6a2d7528a988 · toolCode=patient_lookup_by_phone

  13. Tool

    Identificare pacient după telefon · rezultat

    SUCCEEDED · 124 ms

    +0:07 · 16:23:34

    toolInvocationId=0f090e6c-4f7c-49fb-9765-6a2d7528a988 · toolCode=patient_lookup_by_phone

  14. Tool

    tool.invocation.completed

    tool_invocation · secvența 1

    +0:07 · 16:23:34

    domainEventId=7ef11b4d-dad8-44cd-a3a1-055559be4692 · aggregateId=0f090e6c-4f7c-49fb-9765-6a2d7528a988 · aggregateSequence=1

  15. Conversație

    system · tura 0

    Patient lookup requested for inbound caller.

    +0:07 · 16:23:34

    conversationTurnId=431a73ac-8878-4596-be11-df456a6c22d0 · turnIndex=0

  16. Conversație

    system · tura 1

    Patient lookup resolved one patient before the agent started.

    +0:07 · 16:23:34

    conversationTurnId=06bd0b46-b899-4b91-86a2-2893e1a9c9b2 · turnIndex=1

  17. Workflow

    Bootstrap pacient

    RESOLVED · pacient selectat

    +0:07 · 16:23:34

    preinitResultId=94913918-ffce-410e-8092-34e7b74bf39d · patientId=0b879809-52b3-440e-9896-69f3e8693a6c

  18. Workflow

    Identitate pacient rezolvată

    preinit.patient_lookup_by_phone

    +0:07 · 16:23:34

    patientResolutionId=cadf3ec9-bfc9-4d9e-904b-247fa87ca775 · patientId=0b879809-52b3-440e-9896-69f3e8693a6c

  19. Telefonie

    patient.lookup.completed

    call_session · secvența 5

    +0:07 · 16:23:34

    domainEventId=51366a59-3208-457a-9a50-c886bf0f0c5a · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=5

  20. Workflow

    Workflow pornit

    Fapt #1

    +0:07 · 16:23:34

    workflowFactId=325f3167-1ff8-44d3-bb7f-fa95fef8eb12 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=1

  21. Workflow

    Identitatea pacientului stabilită

    Fapt #2

    +0:07 · 16:23:34

    workflowFactId=50bc81c0-b508-49fe-904c-c21193923be0 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=2 · toolInvocationId=0f090e6c-4f7c-49fb-9765-6a2d7528a988

  22. Realtime

    OpenAI Realtime · session.created

    NORMALIZED

    +0:08 · 16:23:34

    webhookReceiptId=4ce4dac9-45a9-4b14-a5b7-2992d14af2f0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  23. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:08 · 16:23:35

    webhookReceiptId=c21a0539-5a5f-42e3-bce3-4b633bc606c5 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  24. Realtime

    realtime.session.state.changed

    call_session · secvența 6

    +0:08 · 16:23:35

    domainEventId=13f8861e-3aee-4f2e-9170-f4eb3b7c5559 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=6

  25. Realtime

    Configurare inițială Realtime · aplicată

    Rezultat audit

    +0:08 · 16:23:35

    realtimeSnapshotId=3c3c4972-b03c-41ff-b20f-d713a2febcaf

  26. Conversație

    Mesaj controlat · greeting

    Transcript, response.done și playback Twilio confirmate

    +0:08 · 16:23:35

    controlledSpeechDeliveryId=61ee4956-e158-40cf-8d3d-dff9a43149f8 · causationId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb

  27. Workflow

    Contract model · cerința bootstrap.greeting.attempt-1

    Contract semantic · materializat prima dată la faptul #2 · 0 tooluri expuse

    +0:08 · 16:23:35

    interactionContractId=828365be-7460-4bfe-bcad-f90fed5f49e3 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=2

  28. Realtime

    Răspuns model solicitat de aplicație

    bootstrap:d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · fapt observat #2 · bootstrap.greeting.attempt-1

    +0:08 · 16:23:35

    realtimeModelTurnId=03dc0492-7c38-4922-aa20-7242c61723fb · interactionContractId=828365be-7460-4bfe-bcad-f90fed5f49e3 · clientTurnId=forced:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:78374b14-031e-4b62-b1a8-514bde7229a6 · providerRequestEventId=response-create-3b5e6a51-95aa-4ce0-92b4-9c8bdcec5267 · causationKind=bootstrap · causationId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · realtimeSnapshotId=a86d1989-e622-4ede-8747-d98da14ae82a · providerResponseId=resp_EBKGVNIHCw2gB7kMyocjq

  29. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 0 tooluri

    +0:08 · 16:23:35

    realtimeSnapshotId=a86d1989-e622-4ede-8747-d98da14ae82a · interactionContractId=828365be-7460-4bfe-bcad-f90fed5f49e3

  30. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:08 · 16:23:35

    webhookReceiptId=45a022ee-11ce-4b43-a00f-731a76a26521 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  31. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=51acd450-fe1e-417b-824b-71e30b164890 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  32. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=918eb939-4193-4c6f-a96b-3d2fd79b7aa4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  33. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=0ad46919-f390-4352-b755-c8c81a4985eb · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  34. Realtime

    OpenAI Realtime · response.content_part.added

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=f662b2a7-3aba-4dcd-8625-4fe5666d028d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  35. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=20822c59-80e5-4095-8915-ed8003f94a6f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  36. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=225a9a5a-4b21-4a39-acf0-50e1a385132b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  37. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=53a0c7c5-6bfa-46c3-b52e-acb6a5c7bd06 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  38. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=f0612957-28cf-4d04-9cbf-e28b3808615c · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  39. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=46a70115-d696-4f8b-bdb3-3601f680da52 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  40. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:08 · 16:23:35

    webhookReceiptId=c50efa2a-def6-46e8-9434-957efff5881f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  41. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=69d4b3a1-2c9f-487c-a5e5-6d667c8043b3 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  42. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=d3ad4ddf-e2f4-402b-b01c-e64a4382e9c4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  43. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=c622cfdf-b72c-4f08-9c2b-3421946b36ec · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  44. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=7250b29b-d8b1-467c-ab83-4673dc763aca · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  45. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=d7aa1bbc-c583-4d2a-bcae-bc34f37c8681 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  46. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=62c3cc0e-5b92-4c39-b7a2-80de14c011d4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  47. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:35

    webhookReceiptId=6f1cc423-a2bc-4fa5-83ac-1af9cc2aeebb · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  48. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=979ff16e-daae-470b-94bc-e0d38a9aa31d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  49. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=2674e692-1a6b-4123-bfff-e0d0bf242ba0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  50. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=8aad7761-b3d6-4750-abd2-a9ce39facb95 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  51. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=e489b191-c69e-4e34-96bd-422e5ff6093b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  52. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=952f7388-e9c1-4613-af20-e0c157ab78b1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  53. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=fbc9feef-2153-436a-9b6c-14b25a515634 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  54. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=3df56086-d053-4f72-ae64-3d5ac26e2679 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  55. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=ea58aaa0-4be7-465a-9186-d431a92a90cc · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  56. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=86574712-9d96-4d27-af55-e3389c216513 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  57. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=945c0e3e-06b1-43c2-ad39-a14923759b70 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  58. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=27e733b6-5473-4596-8144-ec4124a8255c · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  59. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=bb4abe83-5f2c-47ee-8a20-6cb2bcd5a1e0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  60. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=75de5301-8f05-4859-8a47-1278d45c67bb · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  61. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=ba281605-cda9-4a26-9f0d-b128eb54ff19 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  62. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=30a55f8c-f601-441a-97aa-9ea9f0ad7535 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  63. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=cdb3d07a-fd20-420a-b293-b1d2a055b49b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  64. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=956d7244-36eb-40d2-8567-e08d612acc65 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  65. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=5c10fe81-37a4-4278-9378-a5c85192e7d7 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  66. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=018a8173-6545-4e73-b723-6cf06012ab7b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  67. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=3e99ccd5-4c1b-4f8c-a142-64c9871aea73 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  68. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=931a3608-e992-4286-843d-a3e2363f258b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  69. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=f8480dc7-8170-4987-8e34-51f73b784cf8 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  70. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=83e6cfd8-57bb-4006-80bf-e897d9bd8ca1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  71. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=294e5d11-0a8d-44c1-b6f8-ed894a8f11ad · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  72. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=009f5585-3679-49bb-b207-072778e798bc · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  73. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=db6613a6-d0cf-4391-be34-1db737490836 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  74. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:23:36

    webhookReceiptId=473b0e0b-d7de-4e26-9a9f-92743188a268 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  75. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:23:36

    webhookReceiptId=0329024f-e574-4675-8e7c-32d8f2a26b03 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  76. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:23:36

    webhookReceiptId=c5e9a3cf-851e-4daa-9eec-58be924e8cb0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  77. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:23:36

    webhookReceiptId=9a0db390-8223-4502-ae44-5e05196fd807 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  78. Realtime

    OpenAI Realtime · response.output_audio.done

    NORMALIZED

    +0:10 · 16:23:36

    webhookReceiptId=d33bd150-cfff-4d17-bf59-4044f9fae49a · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  79. Realtime

    OpenAI Realtime · response.output_audio_transcript.done

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=7a9692dc-b700-4ae9-95f0-9dffc5985c69 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  80. Realtime

    OpenAI Realtime · response.content_part.done

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=725bb1ec-3c25-4eef-a039-064bab9cf420 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  81. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=13b52ba2-2d30-4c92-b6a9-f7ae889315d4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  82. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=40a63e8a-41ad-42aa-b782-b6d7a6887bcf · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  83. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:10 · 16:23:37

    realtimeModelTurnId=03dc0492-7c38-4922-aa20-7242c61723fb · interactionContractId=828365be-7460-4bfe-bcad-f90fed5f49e3 · clientTurnId=forced:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:78374b14-031e-4b62-b1a8-514bde7229a6 · providerRequestEventId=response-create-3b5e6a51-95aa-4ce0-92b4-9c8bdcec5267 · causationKind=bootstrap · causationId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · realtimeSnapshotId=a86d1989-e622-4ede-8747-d98da14ae82a · providerResponseId=resp_EBKGVNIHCw2gB7kMyocjq

  84. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=6f44529d-da97-4985-927c-b3a4d61a6692 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  85. Conversație

    assistant · tura 2

    Bună ziua, sunt Mara, asistentul AI al Clinicii Dev Alfa București. Cu ce vă pot fi de folos?

    +0:10 · 16:23:37

    conversationTurnId=110ba3e9-6b3c-47f5-b92d-43ff1dbb0bc7 · turnIndex=2

  86. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:10 · 16:23:37

    webhookReceiptId=0a46884b-deca-4d7b-8869-4d35b418b5a1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  87. Telefonie

    conversation.turn.captured

    conversation · secvența 1

    +0:10 · 16:23:37

    domainEventId=a274de3a-eed3-42ab-b86f-74314ee52162 · aggregateId=7ee6380f-afa5-4b15-b542-804780234a16 · aggregateSequence=1

  88. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:10 · 16:23:37

    webhookReceiptId=902e9a14-a4f1-4645-a80f-0664cfde844f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  89. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:13 · 16:23:40

    webhookReceiptId=6cda9964-5014-43ad-bde2-78cc0cbda855 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  90. Realtime

    OpenAI Realtime · input_audio_buffer.speech_started

    NORMALIZED

    +0:14 · 16:23:40

    webhookReceiptId=e0fdfa14-f8c7-4903-a44e-66bcb1293101 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  91. Realtime

    OpenAI Realtime · input_audio_buffer.speech_stopped

    NORMALIZED

    +0:15 · 16:23:41

    webhookReceiptId=ba4afedd-cf22-4a34-a974-8a3793fae5d8 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  92. Realtime

    OpenAI Realtime · input_audio_buffer.committed

    NORMALIZED

    +0:15 · 16:23:41

    webhookReceiptId=b07d3406-1639-4648-8e64-3745eaaac3b6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  93. Workflow

    Ciclu caller pornit

    Fapt #3

    +0:15 · 16:23:41

    workflowFactId=a4c6d302-4424-4ca1-9877-dceb419a4f24 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=3 · callerTurnCycleId=9b249391-737f-4392-a744-c438631d18ad · causationId=item_EBKGaakCeRt2qL4vxxh8m · correlationId=7ee6380f-afa5-4b15-b542-804780234a16

  94. Conversație

    Audio caller confirmat de Realtime

    item_id item_EBKGaakCeRt2qL4vxxh8m

    +0:15 · 16:23:41

    callerTurnCycleId=9b249391-737f-4392-a744-c438631d18ad · providerItemId=item_EBKGaakCeRt2qL4vxxh8m · realtimeResponseId=resp_EBKGcNw3TSXa8jlbozTju · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · conversationTurnId=4854a090-463e-4b90-8efb-7b93eed572aa

  95. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:15 · 16:23:41

    webhookReceiptId=a5f2ae35-2e00-444f-bba7-3b4da51c0cb6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  96. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:15 · 16:23:41

    webhookReceiptId=c2bbc2c9-fd33-4fdd-a6d0-d874b4ca0130 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  97. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=ceace749-e3eb-4733-bdfc-64f2e2267ff7 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  98. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=a8d67761-d6fa-4e93-898a-8a1114a83785 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  99. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=1c5b3f2d-9b88-459d-a734-c32cb79c6fcd · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  100. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=1a7efa67-9716-444b-ada4-3d8bcf0f64ef · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  101. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=9d058cdc-e500-4949-b961-42578ef9351e · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  102. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=8e2a7c9f-38be-4937-bda3-be4c465520ee · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  103. Realtime

    OpenAI Realtime · input_audio_buffer.speech_started

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=ad8a9999-4ad3-4482-aedc-6b1f1bb326ad · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  104. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.completed

    NORMALIZED

    +0:15 · 16:23:42

    webhookReceiptId=42790a38-11fc-4cd7-ac0c-1683a44892e7 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  105. Conversație

    caller · tura 3

    Aci, aci.

    +0:15 · 16:23:42

    conversationTurnId=4854a090-463e-4b90-8efb-7b93eed572aa · turnIndex=3

  106. Conversație

    Transcript final primit

    Semnificativ

    +0:15 · 16:23:42

    callerTurnCycleId=9b249391-737f-4392-a744-c438631d18ad · providerItemId=item_EBKGaakCeRt2qL4vxxh8m · realtimeResponseId=resp_EBKGcNw3TSXa8jlbozTju · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · conversationTurnId=4854a090-463e-4b90-8efb-7b93eed572aa

  107. Telefonie

    conversation.turn.captured

    conversation · secvența 2

    +0:15 · 16:23:42

    domainEventId=7b7e1dd4-b07e-4343-a08c-c1a44989cf0d · aggregateId=7ee6380f-afa5-4b15-b542-804780234a16 · aggregateSequence=2

  108. Workflow

    Contract model · cerința workflow.task_selection

    Contract semantic · materializat prima dată la faptul #3 · 3 tooluri expuse

    +0:15 · 16:23:42

    interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=3

  109. Realtime

    Răspuns model solicitat de aplicație

    caller-cycle:9b249391-737f-4392-a744-c438631d18ad · fapt observat #3 · workflow.task_selection

    +0:15 · 16:23:42

    realtimeModelTurnId=c8f55aaf-d8b0-4150-ba8d-c29221e67970 · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · clientTurnId=caller:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:887cc1f2-efb0-4fb0-9758-96b3744113dd · providerRequestEventId=response-create-f5fd1748-dd2e-405c-9744-f0afd299adec · causationKind=caller-cycle · causationId=9b249391-737f-4392-a744-c438631d18ad · callerTurnCycleId=9b249391-737f-4392-a744-c438631d18ad · realtimeSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · providerResponseId=resp_EBKGcNw3TSXa8jlbozTju

  110. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 3 tooluri

    +0:15 · 16:23:42

    realtimeSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094

  111. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:15 · 16:23:42

    webhookReceiptId=f98484d7-287a-40ac-b700-c1f85f58a5c6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  112. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:16 · 16:23:42

    webhookReceiptId=2b8bb89c-4ba5-4fce-b761-106ee91f27b0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  113. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=26eaf8e6-7390-4fa0-8ded-8974c60731ab · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  114. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=a7caf675-f221-4d52-8aeb-89480193dde4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  115. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=eb926f29-3cad-4bfb-b979-32cad7fc5371 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  116. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=35b36868-042e-4ae9-aa4d-1e53f838dff8 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  117. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=0c36cb74-d60f-4167-8a3c-7fe867409ea1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  118. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=2a2e9774-9854-4cb3-a206-286ab855b5fc · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  119. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=295d04ab-ff1a-42ba-9de2-ff8ae778c56f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  120. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=c41d5945-d6ed-45d8-8a29-851461a8b5f2 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  121. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=57c1adce-9215-4fee-9b23-3c7c1c7b4b94 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  122. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=414dda3d-56f5-416d-add5-ef24281f64c7 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  123. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=a55058de-44a7-486f-8a68-9f5d766871df · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  124. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=507e2db9-b598-4f43-ab29-6b8d90bc6ed6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  125. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=73075c18-74f9-452d-bc32-127cba604c22 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  126. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=d84307d8-7371-4b0b-99f4-667277e57136 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  127. Realtime

    OpenAI Realtime · response.function_call_arguments.done

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=0f9caac7-8b6c-4f79-aa9f-e0033812dce0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  128. Tool

    Cerere transfer la recepție · pornit

    +0:16 · 16:23:43

    toolInvocationId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · toolCode=request_human · realtimeModelTurnId=c8f55aaf-d8b0-4150-ba8d-c29221e67970 · clientTurnId=caller:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:887cc1f2-efb0-4fb0-9758-96b3744113dd · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · realtimeConfigSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · providerResponseId=resp_EBKGcNw3TSXa8jlbozTju · providerCallId=call_LxjmCj8j1VAfGdZH

  129. Tool

    Cerere transfer la recepție · solicitat

    agent

    +0:16 · 16:23:43

    toolInvocationId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · toolCode=request_human · realtimeModelTurnId=c8f55aaf-d8b0-4150-ba8d-c29221e67970 · clientTurnId=caller:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:887cc1f2-efb0-4fb0-9758-96b3744113dd · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · realtimeConfigSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · providerResponseId=resp_EBKGcNw3TSXa8jlbozTju · providerCallId=call_LxjmCj8j1VAfGdZH

  130. Workflow

    Transfer către recepția umană solicitat

    Fapt #4

    +0:16 · 16:23:43

    workflowFactId=2afdb6a8-8d31-4ab7-8344-8df10a2d21b0 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=4 · toolInvocationId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · causationId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · correlationId=55bc17ded21eaca835379a7c122061d2940797ca303ee152825ec8e4e21b3d64

  131. Workflow

    Graniță runtime · Aplicat

    MODEL_TOOL → escalation_requested

    +0:16 · 16:23:43

    workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · boundaryReceiptId=dc0bd8a2-53cc-4cc4-a64c-13d5a6311002 · sourceId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · workflowFactId=2afdb6a8-8d31-4ab7-8344-8df10a2d21b0

  132. Tool

    Cerere transfer la recepție · rezultat

    SUCCEEDED · 31 ms

    +0:16 · 16:23:43

    toolInvocationId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · toolCode=request_human · realtimeModelTurnId=c8f55aaf-d8b0-4150-ba8d-c29221e67970 · clientTurnId=caller:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:887cc1f2-efb0-4fb0-9758-96b3744113dd · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · realtimeConfigSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · providerResponseId=resp_EBKGcNw3TSXa8jlbozTju · providerCallId=call_LxjmCj8j1VAfGdZH

  133. Tool

    tool.invocation.completed

    tool_invocation · secvența 1

    +0:16 · 16:23:43

    domainEventId=e0b0e033-09ce-4bc8-96a3-908beca77169 · aggregateId=1c98a1bf-fc69-4d89-8556-4dd4f8187186 · aggregateSequence=1

  134. Conversație

    system · tura 4

    Runtime tool requested: request_human.

    +0:16 · 16:23:43

    conversationTurnId=b18c5f9e-f4f4-4df8-8288-11e8b3766ab9 · turnIndex=4

  135. Conversație

    system · tura 5

    Runtime tool request_human succeeded.

    +0:16 · 16:23:43

    conversationTurnId=ec3c1e28-c666-4ae9-91d9-d933cccca561 · turnIndex=5

  136. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=97186206-0365-4a9b-aa01-43ce6b8aa2f8 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  137. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=6433b650-4dd5-4b7a-ac9b-e712986d98af · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  138. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:16 · 16:23:43

    realtimeModelTurnId=c8f55aaf-d8b0-4150-ba8d-c29221e67970 · interactionContractId=15997bcc-cac1-4785-bebf-09837c67e094 · clientTurnId=caller:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:887cc1f2-efb0-4fb0-9758-96b3744113dd · providerRequestEventId=response-create-f5fd1748-dd2e-405c-9744-f0afd299adec · causationKind=caller-cycle · causationId=9b249391-737f-4392-a744-c438631d18ad · callerTurnCycleId=9b249391-737f-4392-a744-c438631d18ad · realtimeSnapshotId=15592abe-6b3c-4618-9c57-1bb501f6ab34 · providerResponseId=resp_EBKGcNw3TSXa8jlbozTju

  139. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=9fb9c479-743a-4d86-a6e3-28ecd47a0f16 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  140. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=e728f531-0c29-4158-8e90-7a5e777c0d00 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  141. Conversație

    Mesaj controlat · escalation-announcement

    Transcript, response.done și playback Twilio confirmate

    +0:16 · 16:23:43

    controlledSpeechDeliveryId=82dd6f30-7fbe-4313-a1f4-a6306ed75966 · causationId=2afdb6a8-8d31-4ab7-8344-8df10a2d21b0 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb

  142. Workflow

    Contract model · cerința workflow.escalation.announcement.attempt-1

    Contract semantic · materializat prima dată la faptul #4 · 0 tooluri expuse

    +0:16 · 16:23:43

    interactionContractId=5fa96a3e-5414-4dce-8f48-542c9cfb0752 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=4

  143. Realtime

    Răspuns model solicitat de aplicație

    workflow-fact:2afdb6a8-8d31-4ab7-8344-8df10a2d21b0 · fapt observat #4 · workflow.escalation.announcement.attempt-1

    +0:16 · 16:23:43

    realtimeModelTurnId=4a1ede67-f698-47f6-a331-75aa91c58fee · interactionContractId=5fa96a3e-5414-4dce-8f48-542c9cfb0752 · clientTurnId=forced:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:48b20380-d056-44bc-82ff-696eccf10055 · providerRequestEventId=response-create-436a8f96-d56f-4351-bb38-71fedc62389c · causationKind=workflow-fact · causationId=2afdb6a8-8d31-4ab7-8344-8df10a2d21b0 · realtimeSnapshotId=b2b149d6-67ed-42a8-a4a1-792b6867bfc0 · providerResponseId=resp_EBKGdvVuo8X2GB0qH2KV7

  144. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=c06f5cb2-570a-45c6-9b84-381b36d63023 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  145. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=8957dd8a-f832-443b-92fb-7af2a899e581 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  146. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 0 tooluri

    +0:16 · 16:23:43

    realtimeSnapshotId=b2b149d6-67ed-42a8-a4a1-792b6867bfc0 · interactionContractId=5fa96a3e-5414-4dce-8f48-542c9cfb0752

  147. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:16 · 16:23:43

    webhookReceiptId=3fc3ffb4-430d-4e0d-847a-86ac1f6bd2c3 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  148. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:16 · 16:23:43

    webhookReceiptId=a4eb4801-9ea8-4d87-9fd3-f581c0088b21 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  149. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=d534c605-58eb-4cba-821e-dfef11660d0b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  150. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=07434e28-dbab-4ebf-82a5-a4ea940aff6e · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  151. Realtime

    OpenAI Realtime · response.content_part.added

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=b238ffc0-ff21-4a0d-90fe-9802046953a2 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  152. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=b05b059c-4494-4f67-8fa6-0813934b7658 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  153. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=316b253a-b849-4478-9e6c-f3de1b5f20af · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  154. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=97de0421-b6c4-46b7-ad0a-2922aff3bc53 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  155. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:43

    webhookReceiptId=bf1e6d1c-5a02-4173-a8d9-93b1ffc47403 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  156. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=548a6871-e047-49f4-a5a9-71f4b8c64b8d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  157. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=09a246fc-394d-4e6a-bf2d-85d3925df36b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  158. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=f37e7f73-af44-416d-843b-c77bc3b0c5c4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  159. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=77cece56-09e1-4866-97cc-846571841761 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  160. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=6af8a704-c6d0-4c16-87ab-bb883f53a150 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  161. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=f44290b9-90bc-4bd5-a9f0-dbc70227893d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  162. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=cd4e2aef-5584-4d9e-b7d1-e0a5e4b54d1d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  163. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=d1535710-39a6-4d97-8063-109dd19075b1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  164. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=51f0e5dc-2746-4286-93f1-9e9be9d7589b · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  165. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=2790606f-579f-45c9-aa81-49efb736d1ee · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  166. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=19702ddd-00fc-452f-b4ce-46f97424657d · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  167. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=7ec409c4-c631-4fd4-abbf-2b577d344885 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  168. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=ab841ced-f5c8-40ba-95b0-e1ac391f781f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  169. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=73989c05-4f94-45db-8441-04f7372ad995 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  170. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=488f1640-c6e1-4806-aff2-e893710d76b0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  171. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=f2a1181b-9baf-4d79-8340-d3ac70c6c8c4 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  172. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=082072b7-4c30-4c70-821d-e60f90bfe48c · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  173. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=1e2083aa-f546-446d-8257-b44670ad1a59 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  174. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=a8966265-fbd0-414d-b947-79aae30475a5 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  175. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=96291062-836f-48bb-9296-0caf339d95e5 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  176. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=bf93d206-4687-428b-a3eb-1ba029ddd406 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  177. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=0fff3567-e1ae-483a-b372-dd007ed4b349 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  178. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=f3b3b7cc-20ae-4e6e-9fab-87c4a00ebcae · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  179. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=4cf46518-f603-4931-a9c6-13536ae2dc53 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  180. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=300f607c-5a4b-46c9-93ba-4d2a6ec87281 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  181. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=cc5c7c77-6310-4c99-bea2-fe6aae2ad5e6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  182. Realtime

    OpenAI Realtime · response.output_audio.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=46eef216-ec8c-4551-ac30-9c5e59aa8b86 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  183. Realtime

    OpenAI Realtime · response.output_audio_transcript.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=e85f314f-b14b-4207-a239-89208ff488e1 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  184. Realtime

    OpenAI Realtime · response.content_part.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=db093409-9607-43ea-bdac-6d34399976a0 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  185. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=bb3d9e8c-efa5-415a-b820-5aa58089ceba · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  186. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=bb58183a-4267-4334-ba6f-023b6c9eb448 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  187. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:17 · 16:23:44

    realtimeModelTurnId=4a1ede67-f698-47f6-a331-75aa91c58fee · interactionContractId=5fa96a3e-5414-4dce-8f48-542c9cfb0752 · clientTurnId=forced:d8ee1c86-f2f1-446b-924e-4a01f9ba8726:48b20380-d056-44bc-82ff-696eccf10055 · providerRequestEventId=response-create-436a8f96-d56f-4351-bb38-71fedc62389c · causationKind=workflow-fact · causationId=2afdb6a8-8d31-4ab7-8344-8df10a2d21b0 · realtimeSnapshotId=b2b149d6-67ed-42a8-a4a1-792b6867bfc0 · providerResponseId=resp_EBKGdvVuo8X2GB0qH2KV7

  188. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=a00b288c-0678-4fa9-8530-f8128391eab2 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  189. Conversație

    assistant · tura 6

    Vă transfer către un coleg de la recepție care vă poate ajuta mai departe.

    +0:17 · 16:23:44

    conversationTurnId=43a3d5af-d51f-42ef-a3a5-18cc772d22a5 · turnIndex=6

  190. Telefonie

    conversation.turn.captured

    conversation · secvența 3

    +0:17 · 16:23:44

    domainEventId=256e163d-2b3e-4206-80e4-9be8fcc51ec3 · aggregateId=7ee6380f-afa5-4b15-b542-804780234a16 · aggregateSequence=3

  191. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:17 · 16:23:44

    webhookReceiptId=0cdd0ed2-d220-4d28-b310-db1804e165b9 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  192. Workflow

    Transfer live inițiat

    Fapt #5

    +0:20 · 16:23:47

    workflowFactId=b7dd5cc9-dc62-4b57-9463-33bb1d448c25 · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=5

  193. Transfer

    Recuperare prin transfer uman solicitată

    Caller seems to need human assistance.

    +0:20 · 16:23:47

    handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e · controlCommandId=182d6a77-a7f2-4bcf-8f4e-72c0c810d2b5

  194. Transfer

    call.handoff.requested

    call_handoff · secvența 1

    +0:20 · 16:23:47

    domainEventId=fead3fa9-62c3-4f24-9c8c-d52e8d482ecf · aggregateId=ddb2b255-291e-4bb3-b9fd-46f02803502f · aggregateSequence=1 · handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f

  195. Telefonie

    handoff.live.twilio

    APPLIED

    +0:20 · 16:23:47

    controlCommandId=182d6a77-a7f2-4bcf-8f4e-72c0c810d2b5 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  196. Transfer

    Înlocuire TwiML trimisă către Twilio

    +0:20 · 16:23:47

    handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e · controlCommandId=182d6a77-a7f2-4bcf-8f4e-72c0c810d2b5

  197. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:20 · 16:23:47

    webhookReceiptId=fcc7d73e-100e-4e59-b0ea-49f7e9aed4ad · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  198. Realtime

    telephony_session.media_bridge.closed

    telephony_session · secvența 3

    +0:21 · 16:23:47

    domainEventId=51e7481a-5ebb-4cc6-b25b-614444820e28 · aggregateId=e450cced-f22e-48f1-8279-f93896d4243e · aggregateSequence=3

  199. Realtime

    realtime.session.state.changed

    call_session · secvența 7

    +0:21 · 16:23:47

    domainEventId=7c396ce6-1154-47b2-aebc-19da64525caa · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=7

  200. Transfer

    TwiML aplicat · recepția este apelată

    +0:21 · 16:23:47

    handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e · controlCommandId=182d6a77-a7f2-4bcf-8f4e-72c0c810d2b5

  201. Transfer

    call.handoff.twiml-applied

    call_handoff · secvența 2

    +0:21 · 16:23:47

    domainEventId=91716bf2-2acb-4f02-9265-e8479a1fd356 · aggregateId=ddb2b255-291e-4bb3-b9fd-46f02803502f · aggregateSequence=2 · handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f

  202. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:21 · 16:23:48

    webhookReceiptId=49ed9b0e-0e67-4af4-921a-47d3ab58cdb7 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  203. Realtime

    realtime.session.state.changed

    call_session · secvența 8

    +0:21 · 16:23:48

    domainEventId=aa765998-5c38-4782-9dbe-b949139ed27b · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=8

  204. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:29 · 16:23:56

    webhookReceiptId=e4c1442a-8116-444e-8d86-2efd88a07a88 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  205. Înregistrare

    Înregistrare finalizată

    18s · 2 canale

    +0:29 · 16:23:56

    callRecordingId=f00c1668-82db-469f-bdb4-cae0191768a6 · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e

  206. Post-apel

    Evaluare omisă

    Apelantul a închis înainte de începerea conversației.

    +0:29 · 16:23:56

    postCallRecordId=390600a6-fd3f-4e27-b940-1636351454f9

  207. Post-apel

    Evaluare omisă

    Apelantul a închis înainte de începerea conversației. · Înregistrarea are 18s; minimul pentru evaluarea este 20s.

    +0:29 · 16:23:56

    domainEventId=6cc21a64-f7cd-4252-b4c0-d29110c51570 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=9

  208. Post-apel

    Rezumat

    COMPLETED

    +0:29 · 16:23:56

    postCallRecordId=46c12340-5809-4a9f-9098-48a99b4fc316

  209. Telefonie

    call.summary.requested

    call_session · secvența 10

    +0:29 · 16:23:56

    domainEventId=4472cf25-9b65-4540-bccc-079a85c984d1 · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=10

  210. Follow-upAtenție

    Task de revenire

    2 motive · OPEN

    +0:39 · 16:24:06

    followUpId=b77e5b88-818c-4d88-a45c-ae2b1e83bb6e

  211. TransferEroare

    call.handoff.outcome-unknown

    call_handoff · secvența 3

    +2:26 · 16:25:53

    domainEventId=f6ede9ba-b61a-4509-8c72-f2184729af88 · aggregateId=ddb2b255-291e-4bb3-b9fd-46f02803502f · aggregateSequence=3 · handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f

  212. TransferEroare

    Recuperarea prin transfer uman a eșuat

    dial-outcome-missing

    +2:26 · 16:25:53

    handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f · telephonySessionId=e450cced-f22e-48f1-8279-f93896d4243e · controlCommandId=182d6a77-a7f2-4bcf-8f4e-72c0c810d2b5

  213. Workflow

    Apel finalizat

    Fapt #6

    +2:26 · 16:25:53

    workflowFactId=5e1489f2-882f-472c-9b0c-bcea9c91792d · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=6 · correlationId=call-completion:d8ee1c86-f2f1-446b-924e-4a01f9ba8726

  214. WorkflowEroare

    Workflow eșuat

    Fapt #7

    +2:26 · 16:25:53

    workflowFactId=2830e7e2-a817-40c5-a52b-03175003c9bd · workflowExecutionId=fca75399-f593-4847-9c0b-1dc453ff74bb · factSequence=7 · correlationId=call-completion:d8ee1c86-f2f1-446b-924e-4a01f9ba8726

  215. Telefonie

    telephony.call.termination.attribution.sync.requested

    telephony_session · secvența 4

    +2:26 · 16:25:53

    domainEventId=a8a397da-faab-4e7e-9c16-95b7b99254ec · aggregateId=e450cced-f22e-48f1-8279-f93896d4243e · aggregateSequence=4

  216. Telefonie

    call.wrapup.requested

    call_session · secvența 11

    +2:26 · 16:25:53

    domainEventId=b7ec397b-e6b5-4a5d-9560-d46c3c6edbec · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=11 · handoffId=ddb2b255-291e-4bb3-b9fd-46f02803502f · recoveryId=ddb2b255-291e-4bb3-b9fd-46f02803502f

  217. Post-apel

    Analiză închidere

    COMPLETED

    +2:26 · 16:25:53

    wrapupAnalysisId=28956dc3-6bba-4bc5-ac2b-396b190cc963

  218. Telefonie

    wrapup.completed

    call_session · secvența 12

    +2:27 · 16:25:54

    domainEventId=78119aef-b316-4772-b928-6f892658918e · aggregateId=d8ee1c86-f2f1-446b-924e-4a01f9ba8726 · aggregateSequence=12

  219. Telefonie

    telephony.call.termination.attributed

    telephony_session · secvența 5

    +2:29 · 16:25:56

    domainEventId=47272145-2017-4f31-97db-9e0e7eb6a37f · aggregateId=e450cced-f22e-48f1-8279-f93896d4243e · aggregateSequence=5