Administrare runtime pentru spațiul selectat explicit din URL.

Actualizare automată încheiatăDatele finale au fost încărcate

Workspace runtime

Verificare apel

Clinica Dev Alfa București (Clinica Dev Alfa București) · 10 aug. 2026, 16:21

Înapoi la apeluri
ÎncheiatIntrare+40740137341Durată: 51 sec
Înregistrarea apelului
Audio privat, tenant-scoped. Fiecare inițiere de redare este auditată.
Disponibilă

Înregistrare audio

Disponibilă · 66s · 2 canale · StartCallRecordingTwiML

Acces privat, auditat, cu grant temporar de maximum 10 minute.

Rezumat operațional
Rezultatul apelului, identitățile de corelare și situațiile care necesită verificare.
Callback creatTransfer eșuatRăspuns post-apel neconformFollow-up: OPENHandoff: FAILEDMod shadow
Rutare
AI · recepție în program
sampled-to-ai
Agent și workflow
Mara · Recepție AI · dev · v1
Flux recepție · v1 · rutare v1
Pacient identificat
—
Taskuri
—
Închiderea apelului
UNKNOWN
FINAL_UNAVAILABLE
Post-apel
Rezumat: COMPLETED
Evaluare: SKIPPED
Închidere operațională: Finalizată
Call Session ID
2647c848-1c7c-4751-b5fc-c7bdc378a498
Telephony Session
3aac6592-6bad-494f-9d24-5694079ec128, 68095955-c924-4aec-8bce-92e5b73f0456
Twilio Call SID
CA01c3bb20a18cc4fab3d9a66b7917ad34, CAcef0c6cacd1a53a952834bfba6aa3933
Protocol workflow
workflow.escalation.announcement.attempt-1 · fapt #7
protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2
semantic 36ba46ddb5d830b438413808fd69f396e0ea31d0bc753b31bc03f45f80e4449e

Correlation IDs

623fbac27358537f12a36bdbc909fe9d8059b91710b57a0ef6fb147b2fb85f1b, CA01c3bb20a18cc4fab3d9a66b7917ad34, a91dda62-d06b-4360-8ed2-de1337bff4e1, call-completion:2647c848-1c7c-4751-b5fc-c7bdc378a498

Motive follow-up

  • Recepția nu a putut prelua transferul; este necesară revenirea către pacient.
  • Recepția trebuie să revină apelantului, deoarece transferul a eșuat și apelul nu a fost preluat, iar solicitarea nu a fost rezolvată; este necesară o revenire pentru a clarifica cererea și a continua discuția.

Transfer uman

FAILED · Caller requested to speak with a human receptionist.

Program recepție umană: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–14:00 (Europe/Bucharest) · recepție deschisă, transfer live permis

b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · dial-no-answer

Configurația care a rulat
Versiunile folosite în acest apel. Dacă între timp ai publicat altă versiune, apelul reflectă configurația de la momentul lui.

Agent

Mara · Recepție AIv1

Mara · Recepție AI · dev

Versiune activăEditează

Workflow

Flux recepțiev1

Versiune activăEditează

Rutare apeluri

Politica de rutarev1

Configurația s-a schimbat între timpEditează

Agent la deschiderea apelului

Configurația trimisă la conectare, înainte de orice schimbare de pas.

{
  "sessionUpdate": {
    "type": "session.update",
    "session": {
      "type": "realtime",
      "audio": {
        "input": {
          "format": {
            "type": "audio/pcmu"
          },
          "transcription": {
            "model": "gpt-4o-mini-transcribe",
            "language": "ro"
          },
          "turn_detection": null,
          "noise_reduction": {
            "type": "near_field"
          }
        },
        "output": {
          "speed": 1.2,
          "voice": "cedar",
          "format": {
            "type": "audio/pcmu"
          }
        }
      },
      "model": "gpt-realtime-1.5",
      "truncation": "auto",
      "tool_choice": "none",
      "instructions": "# Rol și obiectiv\nEști Mara, asistentul vocal AI al Clinica Dev Alfa București din București. Rezolvi solicitări administrative de recepție calm, exact și eficient.\n\n# Stil\n- Vorbește cald, profesionist și natural, în propoziții scurte.\n- Pune o singură întrebare odată și așteaptă răspunsul.\n- Nu ghici audio neclar. Cere politicos repetarea.\n- Repetă numele, data, ora și acțiunea înaintea oricărei modificări.\n\n# Limbă\n- Româna este limba implicită.\n- Folosește engleza numai dacă apelantul o cere explicit.\n- Nu schimba limba din cauza accentului, numelor sau cuvintelor izolate.\n\n# Exactitate și acțiuni\n- Nu inventa servicii, specialiști, prețuri, politici, programări sau disponibilități.\n- Nu spune că o acțiune a reușit înainte ca sistemul să confirme succesul.\n- Pentru o scriere externă, recapitulează consecința și cere un da explicit.\n- După un eșec, explică simplu și oferă retry o singură dată, transfer sau callback.\n\n# Limite medicale și siguranță\n- Oferi exclusiv suport administrativ. Nu pui diagnostice și nu recomanzi tratamente sau doze.\n- Pentru simptome sau decizii medicale, oferă transfer la recepție ori îndrumare către un specialist.\n- Dacă relatarea poate indica pericol imediat pentru viață sau siguranță, spune clar să apeleze 112 acum; nu continua triajul medical.\n\n# Control uman\n- Transferă când pacientul cere un om, când informația nu este susținută de catalog sau când fluxul nu poate fi finalizat sigur.\n- Dacă transferul nu este posibil, oferă crearea unui task de revenire.\n\n# Limbă\n- Româna este limba implicită. Nu deduce limba din accent; ignoră cuvintele străine izolate și sunetele de umplutură.\n- Folosește engleza numai dacă apelantul o cere explicit.\n\n# Stil și siguranță\n- Pune o singură întrebare scurtă pe replică.\n- Nu inventa niciodată medici, servicii, intervale sau programări; folosește doar datele primite de la sistem.\n- Citește numerele de telefon cifră cu cifră și repetă-le pentru confirmare; după orice corecție, confirmă din nou valoarea.\n- Nu spune niciodată că o acțiune s-a făcut înainte ca sistemul să o confirme.\n- Pentru adresă, parcare, prețuri, documente sau politici care nu apar în datele aprobate, spune transparent că informația nu este disponibilă; nu inventa.\n\nWhen presenting appointment slots or bookings, use the exact spokenDate and spokenStartsAt values from tool results. Example spokenStartsAt for this agent: \"ora cinci și jumătate după-amiază\". Do not read localTime, startsAt, endsAt, or digital HH:MM values aloud. Do not reformat or paraphrase the spoken time. Keep the day-period wording from spokenStartsAt exactly as returned (for example după-amiază or dimineața).\n\nThis phone number is linked to multiple patients: 1) Mario Captain, 2) Luigi Junior Captain. The patient's identity has not been resolved yet.\n\nContext temporal: acum este luni, 10 august 2026 la 16:21 (fus orar Europe/Bucharest). Folosește această dată ca reper pentru exprimări relative precum „azi”, „mâine” sau „săptămâna viitoare”. Reguli pentru perioade relative (săptămâna românească începe luni): „sfârșitul săptămânii” = vineri–duminică din săptămâna curentă; „săptămâna viitoare” = lunea–duminica imediat următoare; „luna viitoare” = 1 până în ultima zi a lunii calendaristice următoare; „prima parte a anului” = 1 ianuarie – 30 iunie; „a doua parte a anului” = 1 iulie – 31 decembrie. Cuvintele pentru partea zilei se traduc într-un subinterval orar: „dimineața” = 08:00–12:00, „după-amiaza” = 12:00–17:00, „seara” = 17:00–20:00 — intersectat mereu cu programul pentru programări de mai jos, dacă e disponibil. Program pentru programări: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–18:00 (Europe/Bucharest). Acesta descrie când clinica oferă programări. Nu propune și nu rezerva ore în afara acestui program; sistemul clinic confirmă disponibilitatea efectivă. Program recepție umană: Luni 08:00–20:00; Marți 08:00–20:00; Miercuri 08:00–20:00; Joi 08:00–20:00; Vineri 08:00–20:00; Sâmbătă 09:00–14:00 (Europe/Bucharest). Acest program afectează numai posibilitatea transferului live către o persoană și nu limitează căutarea, prezentarea sau rezervarea programărilor. Sistemul reevaluează recepția chiar înaintea transferului.",
      "max_output_tokens": "inf",
      "output_modalities": [
        "audio"
      ]
    }
  },
  "conversationStart": {
    "enabled": true,
    "greetingText": "Bună ziua, sunt Mara, asistentul AI al Clinica Dev Alfa București. Cu ce vă pot ajuta?"
  }
}
După apel
Nota AI pentru echipă și evaluarea de calitate, procesate separat după închiderea apelului și omise explicit când audio-ul nu este eligibil.

Notă AI

Finalizată

A sunat o persoană care nu și-a declinat numele și a cerut transferul la recepție. Asistentul AI (Mara) a încercat transferul, însă recepția nu a răspuns. Apelul a continuat cu tonuri de apel și fără preluare, iar la final a fost înregistrat un mesaj automat că recepția nu poate prelua acum și că solicitarea va fi înregistrată pentru revenire ulterioară. Nu a fost obținută o programare sau o soluționare concretă.

Evaluare

Omisă

Evaluat de Evaluator calitate v1 · Vezi agentul

Modelul audio nu a returnat o analiză utilizabilă.

Evaluarea a fost omisă fără a genera conținut sau scor.

Derularea apelului
Status flux: Încheiat · Dialogul, acțiunile automate și schimbările de pas, în ordinea în care s-au întâmplat.

16:21:45

Configurație trimisă · fără instrumente

Bună ziua, sunt Mara, asistentul AI al Clinicii Dev Alfa din București. Cu ce vă pot fi de folos?

Agent · 16:21:49

Bıralaraçım.

Apelant · 16:21:58

Caller requested to speak with a human receptionist. · caller-request · 16:21:59

Caller requested to speak with a human receptionist.

Vă transfer către un coleg de la recepție care vă poate ajuta mai departe.

Agent · 16:22:01

Transfer live inițiat

16:22:03

Apel finalizat

16:22:43

dial-outcome

Workflow finalizat

16:22:43

Lanțuri cauzale workflow → Realtime
Fiecare răspuns pornește dintr-o bază de fapte, trece printr-un singur contract confirmat și ajunge la tooluri și fapte rezultat. Faptele brute rămân disponibile în timeline-ul complet.

Cerință · bootstrap.greeting.attempt-1

bază #2 · semantic 2a4057873cb36d1dc49cd863ee8adc15d87ab1fd1cb7adbcd6f97d6d7991de50

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #2 · caller_identity_resolved
Cerință · bootstrap.greeting.attempt-1
Contract valid
session.updated
response.done
fără tool solicitat
niciun fapt rezultat necesar

Required: niciunul

Allowed: niciunul

Exposed: niciunul

Cerință · workflow.identity

bază #3 · semantic 2a4057873cb36d1dc49cd863ee8adc15d87ab1fd1cb7adbcd6f97d6d7991de50

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #3 · caller_turn_cycle_opened
Cerință · workflow.identity
Contract valid
session.updated
response.done
request_human · succeeded
Fapt #4 · escalation_requested

Required: patient_candidate_confirm

Allowed: call_end, patient_candidate_confirm, request_human

Exposed: call_end, patient_candidate_confirm, request_human

Cerință · workflow.escalation.announcement.attempt-1

bază #4 · semantic b461fcca44442da7b347cd77af006319c2624bb8a97bbbc9d9eb8558b2b59967

protocol 2e9b4bf2e56e84e5e494261ccfa35186507ff0bd43a2a6c07d6c90ca657ec9f2

Complet
Fapt #4 · escalation_requested
Cerință · workflow.escalation.announcement.attempt-1
Contract valid
session.updated
response.done
fără tool solicitat
niciun fapt rezultat necesar

Required: niciunul

Allowed: niciunul

Exposed: niciunul

Timeline tehnic complet
Faptele runtime sunt afișate integral și ordonate stabil. Payload-urile sensibile sunt redactate, iar detaliile mari rămân expandabile.

229 evenimente · 222 fapte · Cronologie completă

  1. Telefonie

    call_session.bootstrap.completed

    call_session · secvența 1

    +0:00 · 16:21:37

    domainEventId=14bb0f36-8f77-4afc-aa88-2bab16ca7d5a · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=1

  2. Telefonie

    telephony_session.opened

    telephony_session · secvența 1

    +0:00 · 16:21:37

    domainEventId=8d5875cc-acd1-407f-9357-fdedd1d4c242 · aggregateId=3aac6592-6bad-494f-9d24-5694079ec128 · aggregateSequence=1

  3. Rutare

    call_session.routing.decided

    call_session · secvența 2

    +0:00 · 16:21:37

    domainEventId=691864d8-80f4-402b-b986-cf47c4b4bad2 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=2

  4. Telefonie

    Sesiune telefonie completed

    TWILIO · CA01c3bb20a18cc4fab3d9a66b7917ad34

    +0:00 · 16:21:37

    telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · providerCallSid=CA01c3bb20a18cc4fab3d9a66b7917ad34

  5. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:00 · 16:21:37

    webhookReceiptId=48c3ea6d-533a-4ed2-a1f4-77cf6937b705 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  6. Înregistrare

    Înregistrare solicitată prin TwiML

    Dual channel · ambele sensuri · înainte de conectarea apelului

    +0:00 · 16:21:37

    domainEventId=01a43c4b-18a7-4370-9068-6a7325f3ff13 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=3

  7. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:07 · 16:21:45

    webhookReceiptId=180c63b7-8933-4572-bbe8-4514608620b2 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  8. Telefonie

    telephony_session.media_stream.started

    telephony_session · secvența 2

    +0:07 · 16:21:45

    domainEventId=400f083f-deeb-44f1-8ea8-903698686eeb · aggregateId=3aac6592-6bad-494f-9d24-5694079ec128 · aggregateSequence=2

  9. Realtime

    call_session.media_bridge.attached

    call_session · secvența 4

    +0:07 · 16:21:45

    domainEventId=79775adf-3ec3-42dd-a7e3-fe598ff01533 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=4

  10. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:07 · 16:21:45

    webhookReceiptId=276fd150-6189-4c6f-b4b9-6a9bc76efc38 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  11. Tool

    Identificare pacient după telefon · solicitat

    system

    +0:07 · 16:21:45

    toolInvocationId=f2ad5cdf-61da-4a3e-bd1a-714cd2f5afce · toolCode=patient_lookup_by_phone

  12. Tool

    Identificare pacient după telefon · pornit

    +0:07 · 16:21:45

    toolInvocationId=f2ad5cdf-61da-4a3e-bd1a-714cd2f5afce · toolCode=patient_lookup_by_phone

  13. Tool

    Identificare pacient după telefon · rezultat

    SUCCEEDED · 214 ms

    +0:07 · 16:21:45

    toolInvocationId=f2ad5cdf-61da-4a3e-bd1a-714cd2f5afce · toolCode=patient_lookup_by_phone

  14. Tool

    tool.invocation.completed

    tool_invocation · secvența 1

    +0:07 · 16:21:45

    domainEventId=9454e4e4-72dc-4f9f-afca-3aa92c901551 · aggregateId=f2ad5cdf-61da-4a3e-bd1a-714cd2f5afce · aggregateSequence=1

  15. Conversație

    system · tura 0

    Patient lookup requested for inbound caller.

    +0:07 · 16:21:45

    conversationTurnId=2a13a96d-0b7c-4afd-bacc-3e1944a7c0b6 · turnIndex=0

  16. Conversație

    system · tura 1

    Patient lookup found multiple candidate patients.

    +0:07 · 16:21:45

    conversationTurnId=680d38b3-d798-427d-bde7-89d3e2f11c18 · turnIndex=1

  17. Workflow

    Bootstrap pacient

    MULTIPLE_MATCHES

    +0:07 · 16:21:45

    preinitResultId=5aece3ce-d672-4707-a0f7-4e0c95b39581

  18. Telefonie

    patient.lookup.completed

    call_session · secvența 5

    +0:07 · 16:21:45

    domainEventId=7a122528-87b1-4b62-a840-55cd5a9f8d57 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=5

  19. Workflow

    Workflow pornit

    Fapt #1

    +0:07 · 16:21:45

    workflowFactId=568d51b0-65ba-4ba1-a3d1-690bb02af611 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=1

  20. Workflow

    Identitatea pacientului stabilită

    Fapt #2

    +0:07 · 16:21:45

    workflowFactId=14031455-8669-4bed-befc-8fc2daf233e1 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=2 · toolInvocationId=f2ad5cdf-61da-4a3e-bd1a-714cd2f5afce

  21. Realtime

    OpenAI Realtime · session.created

    NORMALIZED

    +0:08 · 16:21:46

    webhookReceiptId=f671dc92-989d-48df-8319-f01b5b8c6327 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  22. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:09 · 16:21:46

    webhookReceiptId=0555c408-b655-4c81-a978-bce6ac5df737 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  23. Realtime

    realtime.session.state.changed

    call_session · secvența 6

    +0:09 · 16:21:46

    domainEventId=5f79cd42-db51-468f-bd68-db00fbb1731a · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=6

  24. Realtime

    Configurare inițială Realtime · aplicată

    Rezultat audit

    +0:09 · 16:21:46

    realtimeSnapshotId=1dc03098-973a-42a4-85da-d36bff9b8b27

  25. Conversație

    Mesaj controlat · greeting

    Transcript, response.done și playback Twilio confirmate

    +0:09 · 16:21:46

    controlledSpeechDeliveryId=0b9c4134-25ea-4b08-8514-1b6e21c87735 · causationId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd

  26. Workflow

    Contract model · cerința bootstrap.greeting.attempt-1

    Contract semantic · materializat prima dată la faptul #2 · 0 tooluri expuse

    +0:09 · 16:21:47

    interactionContractId=a2d40e16-5205-4229-b791-749819571bea · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=2

  27. Realtime

    Răspuns model solicitat de aplicație

    bootstrap:2647c848-1c7c-4751-b5fc-c7bdc378a498 · fapt observat #2 · bootstrap.greeting.attempt-1

    +0:09 · 16:21:47

    realtimeModelTurnId=b054abba-464a-4827-a89b-7e93ab3efff4 · interactionContractId=a2d40e16-5205-4229-b791-749819571bea · clientTurnId=forced:2647c848-1c7c-4751-b5fc-c7bdc378a498:97833f6d-3d56-4e5a-87c1-01af355de5dd · providerRequestEventId=response-create-293f8d04-f423-429b-b70e-5f33afd33a27 · causationKind=bootstrap · causationId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · realtimeSnapshotId=c57b6dce-15cc-4455-8514-d3473fe29e2c · providerResponseId=resp_EBKElnO9LCrKHBRAAwJqZ

  28. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 0 tooluri

    +0:09 · 16:21:47

    realtimeSnapshotId=c57b6dce-15cc-4455-8514-d3473fe29e2c · interactionContractId=a2d40e16-5205-4229-b791-749819571bea

  29. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:09 · 16:21:47

    webhookReceiptId=2df403db-507d-4ddd-9d82-613f83c4bd39 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  30. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=47855b49-f8c9-4b72-93f9-f9ff606da0be · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  31. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=aa0e5dd7-46cd-4f94-a53f-c449a9921c89 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  32. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=95472907-eb71-41cd-b6bb-97d05d26e0b0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  33. Realtime

    OpenAI Realtime · response.content_part.added

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=d7e99cc3-ffd0-493e-8eae-e02af7f858c4 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  34. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=78be3e57-5331-4fcb-9c99-063455dbbcb3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  35. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=2ada9f89-d1ce-4c2b-8f49-86fb0aa0dae5 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  36. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=824e359e-132a-45a7-b53e-3b8bed82fc20 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  37. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=7b80c52a-3f9d-457f-8f9e-3c70ae529eec · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  38. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=6eec2495-2d58-4a33-b04a-be0bdf9489ae · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  39. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=7f97e780-1b3c-4840-be72-c1cec3269f20 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  40. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=ba9eea05-ee55-49fb-b548-9c92f911676a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  41. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=a2727c87-c7c9-47b7-9f3c-80c2e2d547aa · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  42. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=728f9814-9ccc-43cb-9f37-aed1d1a85ece · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  43. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=65e361f0-36d3-4e67-b073-bf9953e78b6a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  44. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=f93bcf13-2644-42ba-b83b-722a963d6d14 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  45. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=f1a3513a-d703-481f-add0-00de14a751e8 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  46. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:09 · 16:21:47

    webhookReceiptId=ad6ee462-b833-4cff-9931-fd13e1afb96f · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  47. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:47

    webhookReceiptId=b362f756-7eb0-4b33-838f-44995bac04f5 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  48. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:47

    webhookReceiptId=c46c63bc-b374-4bcf-a7fb-b2a3c5936369 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  49. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:47

    webhookReceiptId=a5f5d418-0585-4063-97bb-19a8649a96d0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  50. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:47

    webhookReceiptId=83cb5abd-9669-4894-b880-ae5dde7ddf11 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  51. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=23ca1dd3-fd52-4035-aba5-e617145f3e7f · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  52. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:10 · 16:21:48

    webhookReceiptId=8b3a5f8a-3332-4dda-9756-916052ec3f2f · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  53. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=f22155d9-dd48-4b04-a266-03d9956eb1bd · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  54. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=96883e48-5c77-4d09-ab41-2ea64aeb021b · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  55. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=8461c820-7888-4d69-ad75-2829715a1d58 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  56. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=9f3e4c17-1a8e-4794-91bd-da91cae99c26 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  57. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=67ee18e7-3196-4e27-a726-79d277e970ed · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  58. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=6f8dbf51-bfdc-4efc-8ca2-ac6f2d8fdbd0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  59. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=2f06bf8f-6fcc-483a-acb2-aea879815000 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  60. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=3e2ab1e6-5fcb-4014-a18e-73fd141db1cc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  61. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=a071c533-7c17-493c-aae8-f722b883b5c6 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  62. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=aaf5388a-554d-4c89-82f5-2f3b30d94d70 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  63. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=0edda97a-d32b-4bf2-ab9f-2d31db414221 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  64. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=e4e7abde-6f26-4fae-a80a-328e7de6aaeb · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  65. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=427d6856-d98f-4aed-9465-b3f6a16e3bb3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  66. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=9d3b3d46-a6cd-4116-bf13-391b163e0cca · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  67. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=0e654ea7-f733-4407-8373-a78847ae3665 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  68. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=d6b6f0e3-0783-4d4b-a0ef-80488cd1bb2a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  69. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=f324a815-306d-42c6-89a6-1c3dc6a529a4 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  70. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=a733dad2-1b2f-461d-b0f1-077c04fb23e1 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  71. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=ee75e1a1-bb04-40ec-b796-c20c584777dd · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  72. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=eba09667-d54e-470f-9846-1da268767203 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  73. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=c0fef09d-8dd5-46e8-818c-16adfd168587 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  74. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=c7da6e16-ea59-451a-833d-5df426786a87 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  75. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=36220481-97d7-40e3-9098-d9b008ac5496 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  76. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:10 · 16:21:48

    webhookReceiptId=de628066-a5e2-4e7e-9081-2718783e060e · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  77. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:11 · 16:21:48

    webhookReceiptId=53ecebb7-8546-4523-a899-2e9d9dc5b8bd · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  78. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=162ec0dc-96b4-41f0-b3bc-f6e1ed7c2779 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  79. Realtime

    OpenAI Realtime · response.output_audio.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=d1620abb-47f6-42b4-adbb-c4fcaf9694da · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  80. Realtime

    OpenAI Realtime · response.output_audio_transcript.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=a24788c1-b122-47bf-aca0-c085d7c2ec40 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  81. Realtime

    OpenAI Realtime · response.content_part.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=09819322-e3f3-4159-91e7-3c1902fa71b2 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  82. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=1b0d19ac-1621-4a3f-a2a1-0299c0e8b3e6 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  83. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=b098676d-e628-4148-b95b-50a1facc954a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  84. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:11 · 16:21:49

    realtimeModelTurnId=b054abba-464a-4827-a89b-7e93ab3efff4 · interactionContractId=a2d40e16-5205-4229-b791-749819571bea · clientTurnId=forced:2647c848-1c7c-4751-b5fc-c7bdc378a498:97833f6d-3d56-4e5a-87c1-01af355de5dd · providerRequestEventId=response-create-293f8d04-f423-429b-b70e-5f33afd33a27 · causationKind=bootstrap · causationId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · realtimeSnapshotId=c57b6dce-15cc-4455-8514-d3473fe29e2c · providerResponseId=resp_EBKElnO9LCrKHBRAAwJqZ

  85. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=901c9d53-859e-40dd-a5f6-b642b6b85a31 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  86. Conversație

    assistant · tura 2

    Bună ziua, sunt Mara, asistentul AI al Clinicii Dev Alfa din București. Cu ce vă pot fi de folos?

    +0:11 · 16:21:49

    conversationTurnId=6b8e9eab-55ec-4774-8343-05ed29450ff7 · turnIndex=2

  87. Telefonie

    conversation.turn.captured

    conversation · secvența 1

    +0:11 · 16:21:49

    domainEventId=bb89e2d9-1bea-4e1a-b41c-28931ed6d54b · aggregateId=a91dda62-d06b-4360-8ed2-de1337bff4e1 · aggregateSequence=1

  88. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:11 · 16:21:49

    webhookReceiptId=23dd09ab-ba24-4371-9408-3619ae315077 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  89. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:14 · 16:21:52

    webhookReceiptId=323545eb-67f5-41d1-97d4-c71249c7323a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  90. Realtime

    OpenAI Realtime · input_audio_buffer.speech_started

    NORMALIZED

    +0:18 · 16:21:56

    webhookReceiptId=f1ef0550-2e3f-43ab-8042-054ad98f444a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  91. Realtime

    OpenAI Realtime · input_audio_buffer.speech_stopped

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=2a098231-dd89-406f-af72-8ae74cc758a9 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  92. Realtime

    OpenAI Realtime · input_audio_buffer.committed

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=f171b6aa-4685-4ed0-b519-ddd63f1d113c · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  93. Workflow

    Ciclu caller pornit

    Fapt #3

    +0:20 · 16:21:58

    workflowFactId=b1edf313-ff0e-48ae-bb95-f82e8a72c1a3 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=3 · callerTurnCycleId=057b340a-55e2-4ece-aa09-1432bfb2567b · causationId=item_EBKEuKpk9cyIFXhTgnRPa · correlationId=a91dda62-d06b-4360-8ed2-de1337bff4e1

  94. Conversație

    Audio caller confirmat de Realtime

    item_id item_EBKEuKpk9cyIFXhTgnRPa

    +0:20 · 16:21:58

    callerTurnCycleId=057b340a-55e2-4ece-aa09-1432bfb2567b · providerItemId=item_EBKEuKpk9cyIFXhTgnRPa · realtimeResponseId=resp_EBKEwTyT5PrRahfKr14QA · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · conversationTurnId=00296648-7eee-4d4c-b2c1-17076d1e37cc

  95. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=0efb6557-85eb-4fbe-a3f4-bf8c19eb075a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  96. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=3da49920-aaf3-4cd1-b4a4-abee18911242 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  97. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=18dcc050-4806-460c-8ac0-8d9cd861f151 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  98. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=204d3752-fe66-44c5-bc4a-dfabead26e10 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  99. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=25ac165d-4ae5-4023-ba62-ad7aadfca68b · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  100. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=0992c6c1-8784-4994-95f3-902ff73265d2 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  101. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=1e78d789-8fe9-4ee6-b41c-318866b3f669 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  102. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=9508315e-2b74-4013-853a-d059581dd6b6 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  103. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.delta

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=a3b6273d-18ee-4b84-bdff-f772562c3ffa · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  104. Realtime

    OpenAI Realtime · conversation.item.input_audio_transcription.completed

    NORMALIZED

    +0:20 · 16:21:58

    webhookReceiptId=cf3ead1e-18ed-444a-8635-bee63be3e96f · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  105. Conversație

    caller · tura 3

    Bıralaraçım.

    +0:20 · 16:21:58

    conversationTurnId=00296648-7eee-4d4c-b2c1-17076d1e37cc · turnIndex=3

  106. Conversație

    Transcript final primit

    Semnificativ

    +0:20 · 16:21:58

    callerTurnCycleId=057b340a-55e2-4ece-aa09-1432bfb2567b · providerItemId=item_EBKEuKpk9cyIFXhTgnRPa · realtimeResponseId=resp_EBKEwTyT5PrRahfKr14QA · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · conversationTurnId=00296648-7eee-4d4c-b2c1-17076d1e37cc

  107. Telefonie

    conversation.turn.captured

    conversation · secvența 2

    +0:20 · 16:21:58

    domainEventId=0e810e4b-ec6b-4de8-a590-cb1ca5473152 · aggregateId=a91dda62-d06b-4360-8ed2-de1337bff4e1 · aggregateSequence=2

  108. Workflow

    Contract model · cerința workflow.identity

    Contract semantic · materializat prima dată la faptul #3 · 3 tooluri expuse

    +0:20 · 16:21:58

    interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=3

  109. Realtime

    Răspuns model solicitat de aplicație

    caller-cycle:057b340a-55e2-4ece-aa09-1432bfb2567b · fapt observat #3 · workflow.identity

    +0:20 · 16:21:58

    realtimeModelTurnId=07d02bcf-047e-47e5-9d5b-a473f7378799 · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · clientTurnId=caller:2647c848-1c7c-4751-b5fc-c7bdc378a498:f82f1c6a-2f46-47e5-84fa-1904a3ea419e · providerRequestEventId=response-create-b030fff6-187d-49f5-8fa6-0991e82206fd · causationKind=caller-cycle · causationId=057b340a-55e2-4ece-aa09-1432bfb2567b · callerTurnCycleId=057b340a-55e2-4ece-aa09-1432bfb2567b · realtimeSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · providerResponseId=resp_EBKEwTyT5PrRahfKr14QA

  110. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 3 tooluri

    +0:20 · 16:21:58

    realtimeSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12

  111. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:20 · 16:21:58

    webhookReceiptId=8feabbf7-5c02-45c6-a909-7ac0e03f096f · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  112. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:21 · 16:21:58

    webhookReceiptId=cf4363b5-991d-4ef6-aff1-e3a64c76e371 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  113. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=94465310-f86c-46d6-875b-5581bc42ce81 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  114. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=d0394771-ff87-4f45-be25-9e03f69abf11 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  115. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=c72e2da8-f781-48d9-b83b-b6fbe25b8ebc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  116. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=cb7c7ea0-dc6b-4d8e-809c-5e4fdfb46bfa · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  117. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=555fc3b1-f3f7-4f23-ba9d-daa445221f47 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  118. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=333384a0-0f26-45a2-8571-d6a747dd06cc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  119. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=e2a04f38-fd54-42ac-94b1-9e211aef1c45 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  120. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=d5101500-95fc-46e8-820b-85f936e69e13 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  121. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=ffbf5e2f-99ba-4c74-beb5-8f7292644b97 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  122. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=d08232d5-9fe9-4a3b-91a1-da7048557ea5 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  123. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=ccdbaa28-5f45-4e7b-aa89-920cd9ab817d · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  124. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=eab93895-2dd7-4ade-9709-0f00dd1901c5 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  125. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=e31aa14b-5af8-41e6-a991-fcd9fbdb0f04 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  126. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=74c0e506-3e9f-4238-bfa1-5c71645b1f4d · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  127. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=ba477631-f3d7-45a7-9bf2-34412688a1e3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  128. Realtime

    OpenAI Realtime · response.function_call_arguments.delta

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=4b4e739d-dd81-43d8-ade8-b12e0fd46ed4 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  129. Realtime

    OpenAI Realtime · response.function_call_arguments.done

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=03a6d3c5-c2a6-410f-a062-92ed84de9b20 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  130. Tool

    Cerere transfer la recepție · solicitat

    agent

    +0:21 · 16:21:59

    toolInvocationId=f23a9532-e2c5-4af9-9ee7-2fa615befada · toolCode=request_human · realtimeModelTurnId=07d02bcf-047e-47e5-9d5b-a473f7378799 · clientTurnId=caller:2647c848-1c7c-4751-b5fc-c7bdc378a498:f82f1c6a-2f46-47e5-84fa-1904a3ea419e · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · realtimeConfigSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · providerResponseId=resp_EBKEwTyT5PrRahfKr14QA · providerCallId=call_70bx1uWvYHSiMY5j

  131. Tool

    Cerere transfer la recepție · pornit

    +0:21 · 16:21:59

    toolInvocationId=f23a9532-e2c5-4af9-9ee7-2fa615befada · toolCode=request_human · realtimeModelTurnId=07d02bcf-047e-47e5-9d5b-a473f7378799 · clientTurnId=caller:2647c848-1c7c-4751-b5fc-c7bdc378a498:f82f1c6a-2f46-47e5-84fa-1904a3ea419e · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · realtimeConfigSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · providerResponseId=resp_EBKEwTyT5PrRahfKr14QA · providerCallId=call_70bx1uWvYHSiMY5j

  132. Workflow

    Transfer către recepția umană solicitat

    Fapt #4

    +0:21 · 16:21:59

    workflowFactId=1edc484f-cb9f-44f8-95b5-d579572fac47 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=4 · toolInvocationId=f23a9532-e2c5-4af9-9ee7-2fa615befada · causationId=f23a9532-e2c5-4af9-9ee7-2fa615befada · correlationId=623fbac27358537f12a36bdbc909fe9d8059b91710b57a0ef6fb147b2fb85f1b

  133. Workflow

    Graniță runtime · Aplicat

    MODEL_TOOL → escalation_requested

    +0:21 · 16:21:59

    workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · boundaryReceiptId=fcf8322a-5b5f-46b8-967f-2372d2c26d51 · sourceId=f23a9532-e2c5-4af9-9ee7-2fa615befada · workflowFactId=1edc484f-cb9f-44f8-95b5-d579572fac47

  134. Tool

    Cerere transfer la recepție · rezultat

    SUCCEEDED · 22 ms

    +0:21 · 16:21:59

    toolInvocationId=f23a9532-e2c5-4af9-9ee7-2fa615befada · toolCode=request_human · realtimeModelTurnId=07d02bcf-047e-47e5-9d5b-a473f7378799 · clientTurnId=caller:2647c848-1c7c-4751-b5fc-c7bdc378a498:f82f1c6a-2f46-47e5-84fa-1904a3ea419e · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · realtimeConfigSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · providerResponseId=resp_EBKEwTyT5PrRahfKr14QA · providerCallId=call_70bx1uWvYHSiMY5j

  135. Tool

    tool.invocation.completed

    tool_invocation · secvența 1

    +0:21 · 16:21:59

    domainEventId=6c446e26-2d52-4fed-b0e0-39d777e9c02c · aggregateId=f23a9532-e2c5-4af9-9ee7-2fa615befada · aggregateSequence=1

  136. Conversație

    system · tura 4

    Runtime tool requested: request_human.

    +0:21 · 16:21:59

    conversationTurnId=2f526668-10ee-49f9-aaa8-e389b5f3ed04 · turnIndex=4

  137. Conversație

    system · tura 5

    Runtime tool request_human succeeded.

    +0:21 · 16:21:59

    conversationTurnId=29695f9b-3ffc-432d-810c-2f72f7501f48 · turnIndex=5

  138. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=6990695b-ad67-485d-8866-4ebd9e1dd031 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  139. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=f771da5a-4d9c-4d27-ae7c-12765c835cd4 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  140. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:21 · 16:21:59

    realtimeModelTurnId=07d02bcf-047e-47e5-9d5b-a473f7378799 · interactionContractId=b68d0037-15a5-4317-a2fe-6b33631f7f12 · clientTurnId=caller:2647c848-1c7c-4751-b5fc-c7bdc378a498:f82f1c6a-2f46-47e5-84fa-1904a3ea419e · providerRequestEventId=response-create-b030fff6-187d-49f5-8fa6-0991e82206fd · causationKind=caller-cycle · causationId=057b340a-55e2-4ece-aa09-1432bfb2567b · callerTurnCycleId=057b340a-55e2-4ece-aa09-1432bfb2567b · realtimeSnapshotId=306bb170-2825-4cbe-b89c-313803bcd604 · providerResponseId=resp_EBKEwTyT5PrRahfKr14QA

  141. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=497dbdec-f5a0-4360-83e3-97cb91555785 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  142. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=3971afff-c9fc-46ee-b410-fac61e99fb83 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  143. Conversație

    Mesaj controlat · escalation-announcement

    Transcript, response.done și playback Twilio confirmate

    +0:21 · 16:21:59

    controlledSpeechDeliveryId=513a12da-106a-4cd4-ad08-bb260d6b1f0d · causationId=1edc484f-cb9f-44f8-95b5-d579572fac47 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd

  144. Workflow

    Contract model · cerința workflow.escalation.announcement.attempt-1

    Contract semantic · materializat prima dată la faptul #4 · 0 tooluri expuse

    +0:21 · 16:21:59

    interactionContractId=0e009c0f-bcb8-436e-a69e-912b61873a20 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · workflowVersionId=29f307ad-2996-474c-b296-7b5bbab6d61f · basisFactSequence=4

  145. Realtime

    Răspuns model solicitat de aplicație

    workflow-fact:1edc484f-cb9f-44f8-95b5-d579572fac47 · fapt observat #4 · workflow.escalation.announcement.attempt-1

    +0:21 · 16:21:59

    realtimeModelTurnId=eb2c1f2e-d329-4d72-b2b6-b2fe5f852d79 · interactionContractId=0e009c0f-bcb8-436e-a69e-912b61873a20 · clientTurnId=forced:2647c848-1c7c-4751-b5fc-c7bdc378a498:658803ee-0692-4dea-bd0e-228ce4bd87ce · providerRequestEventId=response-create-56c59c59-9498-4b56-9fc9-5154a30ef043 · causationKind=workflow-fact · causationId=1edc484f-cb9f-44f8-95b5-d579572fac47 · realtimeSnapshotId=97f68419-8b50-45b3-8c2e-86779156371d · providerResponseId=resp_EBKExkfYTBd7SBYjzFPih

  146. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=583251a9-5200-45c8-9d4d-37400a7c1624 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  147. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:21 · 16:21:59

    webhookReceiptId=3e1e52bc-db67-4031-a095-388ff26a5e05 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  148. Realtime

    Reconfigurare la schimbarea pasului · aplicată

    Rezultat audit · 0 tooluri

    +0:21 · 16:21:59

    realtimeSnapshotId=97f68419-8b50-45b3-8c2e-86779156371d · interactionContractId=0e009c0f-bcb8-436e-a69e-912b61873a20

  149. Realtime

    OpenAI Realtime · configurație confirmată

    session.updated · actualizarea a fost confirmată de furnizor

    +0:21 · 16:21:59

    webhookReceiptId=b4e12c5c-d362-4181-96c1-e5c27236bd94 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  150. Realtime

    OpenAI Realtime · response.created

    NORMALIZED

    +0:22 · 16:21:59

    webhookReceiptId=1c580748-9bfe-4be1-bedb-e22d128e5c33 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  151. Realtime

    OpenAI Realtime · response.output_item.added

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=8da8a22b-988e-4c5c-8756-a8b887bb8242 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  152. Realtime

    OpenAI Realtime · conversation.item.added

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=dc2e9ea0-2f84-4652-8d67-d33217038f1b · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  153. Realtime

    OpenAI Realtime · response.content_part.added

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=acd8dae6-aaed-4d30-a47e-0aedb722f726 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  154. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=7b766bdc-923a-433d-9eda-5448cb720748 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  155. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=93c69dd6-b4f9-4f1d-b802-2a9d7a476d69 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  156. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=fe685907-4499-4925-bb58-c9adfa1f5a47 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  157. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=27546370-42b1-4103-8dfa-f2fcf35d6b51 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  158. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=ca781cef-44ad-4a99-aa31-6b667227f2f1 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  159. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=588f53d1-91d1-4e0c-83d4-74f0421634ea · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  160. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=10e2dcab-89d0-42d2-b87e-334b8f06b2cb · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  161. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=32abe335-b4cc-45af-8250-d4bba15f8eab · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  162. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=58b20ae1-971f-4f9f-b920-f6cc443c5de0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  163. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=f2570722-378b-4b5b-8d4b-5d4317f2f388 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  164. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=ca36ae69-90b0-451f-a3fa-27de989b4b17 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  165. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=1bf8f47b-2601-413d-a706-a2a38dec3cc0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  166. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=45570b3b-77c3-4ef8-abeb-9c4dbdf1f84e · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  167. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=c5e1e7a2-3e29-4bb6-b0cc-32f85e532d4a · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  168. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=e00f26dd-bf04-416e-af53-a465b018ed8c · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  169. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=9ca33c09-7f88-4ef7-b300-5a4e41c9b6b3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  170. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=ad05e5b2-b442-41e6-a17e-70717c5f902b · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  171. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=95a13e88-ab62-410c-9806-3277a3c2bda0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  172. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=129577cd-77c1-47b5-832f-871a808bdac7 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  173. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=e98ce713-5eea-44f1-ae6e-7058ad3a276d · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  174. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=a04b1b85-9e36-4427-9ffa-8712c0930a5e · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  175. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=42c179d9-11ca-4c30-b237-54eb512129e3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  176. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=533832ab-197c-4fe9-82cf-bab983151d47 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  177. Realtime

    OpenAI Realtime · response.output_audio_transcript.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=11155b5c-b3e3-41cc-a756-937729af2f91 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  178. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=07bbcdf5-4d28-4a7f-a513-c8e0bf07a2be · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  179. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=76ea5164-ffb9-4c8b-915f-817f28113d55 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  180. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:22 · 16:22:00

    webhookReceiptId=8d1b01c2-45bb-432c-a4d8-e9f7fb1586e8 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  181. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=636a063f-2788-4b8e-9e48-c67a5f91e9db · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  182. Realtime

    OpenAI Realtime · response.output_audio.delta

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=d3d84814-f68d-49e3-9b9e-3c31a024a9a0 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  183. Realtime

    OpenAI Realtime · response.output_audio.done

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=4637741e-7c7f-470b-af48-7e99841c44c3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  184. Realtime

    OpenAI Realtime · response.output_audio_transcript.done

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=e43ae800-333c-4d89-9b7d-f639a6a6a736 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  185. Realtime

    OpenAI Realtime · response.content_part.done

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=2240b889-2875-48ef-9b85-a7c381fb9a4b · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  186. Realtime

    OpenAI Realtime · conversation.item.done

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=07aa4e59-bab1-4b6f-99ed-59549d753d45 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  187. Realtime

    OpenAI Realtime · response.output_item.done

    NORMALIZED

    +0:23 · 16:22:00

    webhookReceiptId=c770149b-c0eb-4b29-953f-8f1615eb92c3 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  188. Realtime

    response.done · răspuns model finalizat

    COMPLETED

    +0:23 · 16:22:00

    realtimeModelTurnId=eb2c1f2e-d329-4d72-b2b6-b2fe5f852d79 · interactionContractId=0e009c0f-bcb8-436e-a69e-912b61873a20 · clientTurnId=forced:2647c848-1c7c-4751-b5fc-c7bdc378a498:658803ee-0692-4dea-bd0e-228ce4bd87ce · providerRequestEventId=response-create-56c59c59-9498-4b56-9fc9-5154a30ef043 · causationKind=workflow-fact · causationId=1edc484f-cb9f-44f8-95b5-d579572fac47 · realtimeSnapshotId=97f68419-8b50-45b3-8c2e-86779156371d · providerResponseId=resp_EBKExkfYTBd7SBYjzFPih

  189. Realtime

    OpenAI Realtime · response.done

    NORMALIZED

    +0:23 · 16:22:01

    webhookReceiptId=c9f6cb7a-56f7-44a2-882b-037d212017ed · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  190. Conversație

    assistant · tura 6

    Vă transfer către un coleg de la recepție care vă poate ajuta mai departe.

    +0:23 · 16:22:01

    conversationTurnId=94c8a817-f53b-4efa-ac2c-a3233c659f7b · turnIndex=6

  191. Telefonie

    conversation.turn.captured

    conversation · secvența 3

    +0:23 · 16:22:01

    domainEventId=cc074706-5b86-4549-bd8b-5e517897a899 · aggregateId=a91dda62-d06b-4360-8ed2-de1337bff4e1 · aggregateSequence=3

  192. Realtime

    OpenAI Realtime · rate_limits.updated

    NORMALIZED

    +0:23 · 16:22:01

    webhookReceiptId=f343526b-b6f3-4534-820b-eda9c9ff2c15 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  193. Workflow

    Transfer live inițiat

    Fapt #5

    +0:25 · 16:22:03

    workflowFactId=d2ed863e-a9fe-4bde-981a-93e5bfb39d78 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=5

  194. Transfer

    Recuperare prin transfer uman solicitată

    Caller requested to speak with a human receptionist.

    +0:25 · 16:22:03

    handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · childTelephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9

  195. Transfer

    call.handoff.requested

    call_handoff · secvența 1

    +0:25 · 16:22:03

    domainEventId=e5c87c43-ccb5-4a45-9747-c688d7eac174 · aggregateId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · aggregateSequence=1 · handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc

  196. Telefonie

    handoff.live.twilio

    APPLIED

    +0:25 · 16:22:03

    controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  197. Transfer

    Înlocuire TwiML trimisă către Twilio

    +0:25 · 16:22:03

    handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · childTelephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9

  198. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:26 · 16:22:04

    webhookReceiptId=916d7005-1e23-45d3-a8cc-fe3fbeb79f64 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  199. Realtime

    telephony_session.media_bridge.closed

    telephony_session · secvența 3

    +0:26 · 16:22:04

    domainEventId=dfe0e0c9-102b-4086-8751-87bae9f31d36 · aggregateId=3aac6592-6bad-494f-9d24-5694079ec128 · aggregateSequence=3

  200. Realtime

    realtime.session.state.changed

    call_session · secvența 7

    +0:26 · 16:22:04

    domainEventId=03873c45-ac05-4dcb-8346-3ab285e4e4db · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=7

  201. Transfer

    call.handoff.twiml-applied

    call_handoff · secvența 2

    +0:26 · 16:22:04

    domainEventId=d4678b16-c35e-4dfe-b447-05034df36f57 · aggregateId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · aggregateSequence=2 · handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc

  202. Realtime

    realtime.session.state.changed

    call_session · secvența 8

    +0:26 · 16:22:04

    domainEventId=3e4804da-5df2-47c4-88eb-797949e01d6a · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=8

  203. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:26 · 16:22:04

    webhookReceiptId=f4d1b7d2-5ee8-4d54-8311-742c30e083d2 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  204. Telefonie

    telephony_session.opened

    telephony_session · secvența 1

    +0:30 · 16:22:08

    domainEventId=a4ccf88d-af1c-46c2-8598-f7247b03dacb · aggregateId=68095955-c924-4aec-8bce-92e5b73f0456 · aggregateSequence=1

  205. Transfer

    TwiML aplicat · recepția este apelată

    +0:30 · 16:22:08

    handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · childTelephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9

  206. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:30 · 16:22:08

    webhookReceiptId=993539a6-c161-4504-97c7-58b64dd6f4b4 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  207. Telefonie

    Sesiune telefonie initiated

    TWILIO · CAcef0c6cacd1a53a952834bfba6aa3933

    +0:30 · 16:22:08

    telephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · providerCallSid=CAcef0c6cacd1a53a952834bfba6aa3933

  208. Transfer

    Recepția sună

    +0:31 · 16:22:09

    handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · childTelephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9

  209. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +0:31 · 16:22:09

    webhookReceiptId=085daee1-8065-42f2-95c2-61993d74df27 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  210. Transfer

    call.handoff.ringing

    call_handoff · secvența 3

    +0:31 · 16:22:09

    domainEventId=de1f1cb6-ebd9-4510-9b09-41281234b99f · aggregateId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · aggregateSequence=3 · handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc

  211. TransferEroare

    Recuperarea prin transfer uman a eșuat

    dial-no-answer

    +1:05 · 16:22:43

    handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128 · childTelephonySessionId=68095955-c924-4aec-8bce-92e5b73f0456 · controlCommandId=50b9ab4c-9e12-47aa-9608-ff0b33f0bfc9

  212. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +1:05 · 16:22:43

    webhookReceiptId=58c2fdfd-48ee-4413-a073-a720824b92a7 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  213. TransferEroare

    call.handoff.failed

    call_handoff · secvența 4

    +1:05 · 16:22:43

    domainEventId=24852ad0-ebba-4c19-8614-9041227331fc · aggregateId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · aggregateSequence=4 · handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc

  214. Follow-upAtenție

    Task de revenire

    2 motive · OPEN

    +1:05 · 16:22:43

    followUpId=351a083b-ab3a-44f9-b68e-910a9975a583

  215. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +1:05 · 16:22:43

    webhookReceiptId=f058900f-2b32-40cc-9a44-81d52f7d34b2 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  216. Workflow

    Apel finalizat

    Fapt #6

    +1:05 · 16:22:43

    workflowFactId=ee10eff9-bea2-46f0-b165-a0ca0f69b8b0 · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=6 · correlationId=call-completion:2647c848-1c7c-4751-b5fc-c7bdc378a498

  217. Workflow

    Workflow finalizat

    Fapt #7

    +1:05 · 16:22:43

    workflowFactId=a805dcee-43c6-451d-9058-d385a210563d · workflowExecutionId=2b859ec0-3c6f-4939-9287-bc93ac1292bd · factSequence=7 · correlationId=call-completion:2647c848-1c7c-4751-b5fc-c7bdc378a498

  218. Telefonie

    telephony.call.termination.attribution.sync.requested

    telephony_session · secvența 4

    +1:05 · 16:22:43

    domainEventId=7501eeca-8058-4019-9a3c-f58d8cff23a2 · aggregateId=3aac6592-6bad-494f-9d24-5694079ec128 · aggregateSequence=4

  219. Telefonie

    call.wrapup.requested

    call_session · secvența 9

    +1:05 · 16:22:43

    domainEventId=3d7c6d32-0c8c-4f18-baac-e9a3d06f3752 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=9 · handoffId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc · recoveryId=b962ba2f-3554-458e-be9d-9fe0c0d8cbdc

  220. Post-apel

    Analiză închidere

    COMPLETED

    +1:05 · 16:22:43

    wrapupAnalysisId=2338ce80-71f0-47ea-9639-d049a356f8a6

  221. Telefonie

    wrapup.completed

    call_session · secvența 10

    +1:06 · 16:22:44

    domainEventId=a03a8e57-5916-413e-a750-27e634657b27 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=10

  222. Telefonie

    telephony.call.termination.attributed

    telephony_session · secvența 5

    +1:07 · 16:22:45

    domainEventId=2c7eef45-37c9-4cb9-83a9-765d3577c8f7 · aggregateId=3aac6592-6bad-494f-9d24-5694079ec128 · aggregateSequence=5

  223. Ingress

    Webhook normalized

    TWILIO · semnătură verificată

    +1:16 · 16:22:54

    webhookReceiptId=38ad28e6-fff9-4746-a9de-944d30a2954c · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  224. Înregistrare

    Înregistrare finalizată

    66s · 2 canale

    +1:16 · 16:22:54

    callRecordingId=69b107ae-3a71-4624-8c0a-c19909ff3bb1 · telephonySessionId=3aac6592-6bad-494f-9d24-5694079ec128

  225. Post-apelAtenție

    Evaluare omisă

    Modelul audio nu a returnat o analiză utilizabilă.

    +1:16 · 16:22:54

    postCallRecordId=496e8932-0ac7-4830-b104-ca6c08ff05d4

  226. Telefonie

    call.evaluation.requested

    call_session · secvența 11

    +1:16 · 16:22:54

    domainEventId=79e20b6b-f34c-4cd6-a1f9-5b7a0d7c7f10 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=11

  227. Post-apel

    Rezumat

    COMPLETED

    +1:16 · 16:22:54

    postCallRecordId=0d48e9e1-d0e9-4b3e-bc40-cb511c79c57e

  228. Telefonie

    call.summary.requested

    call_session · secvența 12

    +1:16 · 16:22:54

    domainEventId=3d93f1dc-0365-4c81-9eae-349b06cd58e1 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=12

  229. Post-apelAtenție

    Evaluare omisă

    Modelul audio nu a returnat o analiză utilizabilă. · Evaluarea a fost omisă fără a genera conținut sau scor.

    +1:25 · 16:23:03

    domainEventId=4bd7998e-aa50-4844-a4bb-afce517b9da8 · aggregateId=2647c848-1c7c-4751-b5fc-c7bdc378a498 · aggregateSequence=13